Our services
Strategy first. A plan for the whole journey.
Four service areas with shared goals: the right customers, better control and profitable development. We assess the situation, choose actions and measure progress.
What do you need to achieve?
Start with the need. Explore services that can help.
We agree what should improve, how to measure it and who follows up. See results and KPIs.
01 / Service area
Strategy and business development
Understand the situation, choose goals and set business priorities. A practical plan connects actions, responsibilities and measurement.
Read about this area02 / Service area
Websites and online shops
Make the offer clear and the path to contact or purchase easy. We follow up what visits actually lead to.
Read about this area03 / Service area
Advertising and SEO
Reach the right customers with a prioritised offer. Messaging, landing pages and channel choices should support your business goals.
Read about this area04 / Service area
CRM and tailored systems
Gain control of customers, responsibilities and working processes. Connected data shows where follow-up stalls and what should improve.
Read about this areaThe whole journey
From initial interest
to a profitable customer.
Once the direction is agreed, we connect marketing, websites, sales and customer follow-up. We track the process to see where customers progress and where improvements are needed.
- 01
Visibility and interest
Lappeliten / InkeriaStrategy, marketing and Google Ads. Be found by the right people.
We start with the customer’s need. Ads and content should give them a good reason to click and lead to a page that answers their question.
- 02
Website and enquiry
Vestfold MaritimRelevant information before the first conversation. Make the next step easy.
The offer should be easy to understand and contact easy to make. A good form gathers the information needed to clarify the need and start a useful conversation.
- 03
Ownership and follow-up
Try handling an enquiryIllustrative example- 1Received
- 2Responsibility
- 3Next step
Request for a quote
The need has been described. The customer is waiting for a reply.
- Owner
- Not yet assigned
- Next step
- Awaiting clarification
Receiving an enquiry is just the beginning. First, someone needs to take responsibility.
Look after the interest.
An enquiry needs an owner, a status and a next step. We connect the information so both the person following up and management have visibility.
What we learn feeds back into the plan
Which enquiries became worthwhile projects? We examine the journey from enquiry to sale, delivery, invoicing and continued customer relationships. Response times, sales rates and customer value help us choose the next improvement.
See what we have solved in practice
Vestfold Maritim The right information coming in PEC Case workflow and group-wide visibility Itide Customers and a shared working overviewSomething in mind?
Let’s see if
we are a good fit.
Tell us what you want to achieve and what is getting in the way. We can then discuss the project and the way forward.