Færder Marketing developed a group system for Itide. It brings customer information, follow-up and visibility together across the business.
Bring the connections together around the customer
When customer information, quotes and conversations are spread across different places, the bigger picture becomes harder to see. The system brings these connections together around customers and businesses, making information easier to find and use.
From individual tasks to shared visibility
The work covers CRM, quotes, case management and tailored workspaces for different roles. Integrations and a shared structure aim to reduce the need to search several separate tools.
A solution that develops with the workflows
A group system must serve both daily tasks and management’s need for visibility. Our work on Itide Intra connects these perspectives in a solution tailored to the business.
System development and an earlier website project
This is a separate presentation of the group system. Itide’s historical website reference is preserved separately. No internal system screenshots or internal customer and operational data are shown.